At Jora Walks, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By accessing or using our site, you agree to the terms of this policy.

Information We Collect

We collect personal information you provide directly, such as your name, email address, phone number, and shipping address when placing an order or contacting us. We may also collect non-personal data such as your browser type, device information, and usage behavior through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Respond to inquiries and customer service requests

  • Improve our website, services, and user experience

  • Send updates about orders, new products, and promotions (if you’ve opted in)

Information Sharing

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers to help operate our website and deliver services (logistics providers). These third parties are contractually obligated to keep your data secure and use it only for the intended purpose.

Cookies and Tracking Technologies

We use cookies to understand user behavior and enhance your browsing experience. Cookies help us remember your preferences and measure the effectiveness of our content and features. You can manage or disable cookies in your browser settings.

Your Choices and Opt-Out Rights

You have the right to opt out of receiving promotional communications at any time. To do so, simply email us at [email protected] with the subject line “Opt-Out.” Please allow a few days for us to process your request.

You may also contact us at any time to:

  • Access, correct, or delete your personal information

  • Inquire about our data handling practices

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no online transmission or storage method is 100% secure.

International Users

As Jora Walks operates worldwide, your information may be transferred and processed in countries outside your place of residence. By using our services, you consent to such international transfers, as permitted by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected].